Privacy Policy

Welcome to the official privacy policy of BizHub SL.We value transparency, professionalism, and trust in every service we provide. This Privacy Policy explains how we collect, process, store, and protect your information when using our website, business solutions, software services, consultancy services, and digital platforms.

This policy has been carefully structured based on modern IT industry standards, Sri Lankan business practices, and internationally recognized privacy principles adopted by leading technology and consultancy firms.

1. Who We Are

BizHub SL is a registered Sri Lanka-based IT & Business Support company providing:

  • Web Development
  • Software Development
  • Business Consultancy
  • Digital Transformation Solutions
  • ISO Readiness & Documentation
  • Accounting & Internal Audit Services
  • Workflow Automation
  • Corporate Dashboards & Reporting Systems
  • Staff Training & Operational Improvement Programs

Our mission is to help businesses operate efficiently through technology, process improvement, and modern digital systems.

2. Information We Collect

Depending on how you interact with our website or services, we may collect the following information:

Personal Information
Full name
Company name
Email address
Phone number
Business information
Billing or project-related details
Technical Information
IP address
Browser type and device information
Website usage behavior
Cookies and analytics data
Pages visited and interaction history
Project & Business Data

When working with clients, we may receive:

Branding assets
Company operational data
Financial reports
Workflow documentation
System access credentials
Business process information

We only collect information necessary to deliver professional services effectively and securely.

3. How We Use Your Information

We use collected information to:

Deliver requested services and consultations
Develop and maintain software systems
Improve website performance and user experience
Communicate project updates and service notices
Provide customer support
Process invoices and agreements
Enhance cybersecurity and operational security
Comply with legal and regulatory obligations

We do not sell your personal or business information to third parties.

4. Data Security & Confidentiality

At BizHub SL, data confidentiality is a core part of our professional standards.

We implement appropriate security measures including:

Secure access controls
Password-protected systems
Regular system backups
Malware and firewall protection
Restricted internal access
Secure cloud and hosting environments
Business data confidentiality practices

While we continuously work to protect all information, no online platform or digital transmission method can guarantee absolute security.

5. Cookies & Website Analytics

Our website may use cookies, analytics tools, and performance monitoring technologies to:

Improve website speed and usability
Understand visitor behavior
Optimize SEO and digital performance
Enhance customer experience

Users may disable cookies through browser settings if preferred.

6. Third-Party Services

We may work with trusted third-party providers for:

Web hosting
Cloud storage
Analytics services
Payment processing
Email communications
Software integrations

These providers are expected to maintain industry-standard confidentiality and security practices.

7. Client Confidentiality

Any information shared with BizHub SL during consultations, software development, audits, accounting support, or business advisory services will be treated as confidential unless disclosure is legally required.

We respect the privacy, operational structure, and intellectual property of every client and organization we work with.

8. Sri Lanka Data Protection Compliance

We recognize the importance of responsible data handling and align our practices with the principles of Sri Lanka’s Personal Data Protection Act No. 9 of 2022 (PDPA) and modern international privacy standards.

9. Your Rights

You may request to:

Access your personal information
Correct inaccurate data
Request removal of stored information
Withdraw communication preferences
Inquire about how your data is used

Requests may be submitted through our official contact email.

10. Data Retention

We retain information only for as long as necessary to:

Deliver services
Maintain business records
Meet legal or financial obligations
Resolve disputes or technical issues

Once information is no longer required, it will be securely removed or archived.

11. External Links

Our website may contain links to third-party websites or platforms.
BizHub SL is not responsible for the privacy practices or content of external websites.

12. Policy Updates

We may update this Privacy Policy periodically to reflect service improvements, legal updates, cybersecurity practices, or operational changes. Updated versions will always be published on this page.

Contact Us

For privacy-related questions, data requests, or service inquiries, please contact:

BizHub SL

📧 Email: info@bizhubsl.com

Last Updated: May 2026
© 2026 BizHub SL — Best Business and IT Support Services Provider in Sri Lanka. All Rights Reserved.